Digital Risk, Digital Privacy and their Impacts on the Usage Intentions of Smart Senior Health Care Service

Abstract

China is facing the aging problems. The development of smart health care is indeed beneficial to the integration and application of resources. However, smart health care also faces the digital divide, which is the difference in the ability of older people to access, analyze and process information while using digital tools. In this context, how to improve the elderly's willingness to use intelligent tools has become the focus of this paper. The objective of this study is to illustrate the current status; to validate the correlation of digital risk, digital privacy, digital trust and the usage of smart tools among the elderly in the era of digital divide; and lastly to make recommendations to relevant departments. Data was collected by questionnaire survey. A total of 266 valid samples was received. Results revealed that in the era of digital divide, digital risk and digital privacy perceived by older adults are negatively correlated with digital trust and usage intentions of smart tools. And digital privacy has a greater impact on the usage intentions of smart tools, while the variables of research model are considered. Such the government departments should strive to control the digital risks and digital privacy of smart tools was further suggested.